Wissenswertes von A-Z
- Arrival from 2pm, Departure until 11 a.m. If you arrive after 6 p.m., please let us know briefly.
- Access-takes place via a traffic-calmed road: Diekseepromenade.
- Bathrobe: rental fee 5.00 € per stay
- Book corner: A selection of books and magazines is located in the entrance area
- Bath Department-open from 07:30 to 9:30 (in the 7th century) 12.00 & 1pm closed due to cleaning)
- Breakfast buffet daily from 07:30 to 10:30. We ask external guests to register before
- Breakfast room “Salon Orchid” is also a lounge at the same time.
- Bicycle shelter-located behind our hotel.
- Beverage fridge-located in the “Salon Orchid” and is always accessible.
- No bus-tourism – just individual travellers.
- Coffee gossip from Monday to Friday cake in self-service from 2.30pm
- Coffee gossip on Saturdays and Sundays from 3 p.m. will spoil you with selected specialities.
- Coffee and tea station – available in every room, refilled every day.
- Cancellation – If a room is cancelled and we do not arrange no-show by us-we will charge 80% cancellation costs. These are omitted when booking a timely alternative date.
- Travel cancellation: With the reservation confirmation we will send you a form to take out travel cancellation insurance.
- Dinner in the “Salon Orchid” from 6 p.m. to 7 p.m.
- Dogs (up to knee height) are welcome in certain rooms upon request. Please understand that your four-legged friend does not have access to the “Salon Orchid,” to the bathing area and lawn.
- “Encasings” – protective cases enclose our pillows and mattresses
- Extra bed – possible on request.
- Garages-2 garages are available for rent of 8.00 euros a day.
- Internet WiFi throughout the house and lawn-free of charge.
- Mattresses: Should you have wishes regarding the strength of the mattresses please let us know.
- Mineral water: 1 bottle in your room upon arrival.
- In addition, massage treatments can be booked for a fee.
- Parking spaces are located behind the hotel – driveway can also be used.
- Payment: bar, debit card, VISA, master card
- Pillow menu: Is available to you in your room when you arrive
- other requests are – if possible – met by our girls.
- Reservations: Upon receipt of your booking, you will receive your reservation confirmation.
- Safe – on your guest room and at the front desk.
- Sauna – can be used from 2pm to 9pm to your liking.
- Non-smoking rooms – throughout the hotel.
- Spring water – not examined – the enjoyment of the water is at your own risk.
- If we are to turn on the sauna at a different time-there will be a fee of 12.00 €.
- TV newspaper – in the guest room.
- Telephone – modern direct dial phone.
- Tourist tax: We charge on behalf of the municipality of Malente
01.01 . – 30.04. and 01.11 . – 31.12. 1.00€
01.05 .-31.10. 2.00 €