Wissenswertes von A-Z

Hotel Diekseequell Bad Malente direkt am Dieksee

 

A

  • Arrival from 2pm, Departure until 11 a.m. If you arrive after 6 p.m., please let us know briefly.
  • Access-takes place via a traffic-calmed road: Diekseepromenade.


B

  • Bathrobe: rental fee 5.00 € per stay
  • Book corner: A selection of books and magazines is located in the entrance area
  • Bath Department-open from 07:30 to 9:30 (in the 7th century) 12.00 & 1pm closed due to cleaning)
  • Breakfast buffet daily from 07:30 to 10:30. We ask external guests to register before
  • Breakfast room “Salon Orchid” is also a lounge at the same time.
  • Bicycle shelter-located behind our hotel.
  • Beverage fridge-located in the “Salon Orchid” and is always accessible.
  • No bus-tourism – just individual travellers.

C

  • Coffee gossip from Monday to Friday cake in self-service from 2.30pm
  • Coffee gossip on Saturdays and Sundays from 3 p.m. will spoil you with selected specialities.
  • Coffee  and tea station – available in every room, refilled every day.
  • Cancellation – If a room is cancelled and we do not arrange no-show by us-we will charge 80% cancellation costs. These are omitted when booking a timely alternative date.
  • Travel cancellation: With the reservation confirmation we will send you a form to take out travel cancellation insurance.

D

  • Dinner in the “Salon Orchid” from 6 p.m. to 7 p.m.
  • Dogs (up to knee height) are welcome in certain rooms upon request. Please understand that your four-legged friend does not have access to the “Salon Orchid,” to the bathing area and lawn.

E

  • “Encasings” – protective cases enclose our pillows and mattresses
  • Extra bed – possible on request.

G

  • Garages-2 garages are available for rent of 8.00 euros a day.

I

  • Internet WiFi throughout the house and lawn-free of charge.

K

M

  • Mattresses: Should you have wishes regarding the strength of the mattresses please let us know.
  • Mineral water: 1 bottle in your room upon arrival.
  • In addition, massage treatments can be booked for a fee.

P

  • Parking spaces are located behind the hotel – driveway can also be used.
  • Payment: bar, debit card, VISA, master card
  • Pillow menu: Is available to you in your room when you arrive
  • other requests are – if possible – met by our girls.

R

  • Reservations: Upon receipt of your booking, you will receive your reservation confirmation.

S

  • Safe – on your guest room and at the front desk.
  • Sauna – can be used from 2pm to 9pm to your liking.
  • Non-smoking rooms – throughout the hotel.
  • Spring water – not examined – the enjoyment of the water is at your own risk.
  • If we are to turn on the sauna at a different time-there will be a fee of  12.00 €.

T

  • TV newspaper – in the guest room.
  • Telephone – modern direct dial phone.
  • Tourist tax: We charge on behalf of the municipality of Malente
    01.01 . – 30.04. and 01.11 . – 31.12. 1.00€
    01.05 .-31.10. 2.00 €