Wissenswertes von A-Z
• Arrival from 3pm, Departure until 11 a.m. If you arrive after 6 p.m., please let us know briefly.
• Access-takes place via a traffic-calmed road: Diekseepromenade.
• Bathrobe: rental fee 5.00 € per stay
• Book corner: A selection of books and magazines is located in the entrance area
• Bath Department-open from 07:30 to 9:00 (in the 7th century) 12.00 & 1pm closed due to cleaning)
• Breakfast buffet daily from 07:30 to 10:30. We ask external guests to register before
• Breakfast room “Salon Orchid” is also a lounge at the same time.
• Bicycle shelter-located behind our hotel.
• Beverage fridge-located in the “Salon Orchid” and is always accessible.
No bus-tourism – just individual travellers.
• Coffee gossip from Monday to Friday cake in self-service from 3.00 pm
• Coffee and tea station – available in every room, refilled every day.
• Cancellation – If a room is cancelled and we do not arrange no-show by us-we will charge 80% cancellation costs. These are omitted when booking a timely alternative date.
• Travel cancellation: With the reservation confirmation we will send you a form to take out travel cancellation insurance.
• Dinner in the “Salon Orchid” from 6 p.m. to 7 p.m.
• Dogs (up to knee height) are welcome in certain rooms upon request. Please understand that your four-legged friend does not have access to the “Salon Orchid,” to the bathing area and lawn.
• “Encasings” – protective cases enclose our pillows and mattresses
• Extra bed – possible on request.
• Garages-2 garages are available for rent of 10.00 euros a day.
• Internet WiFi throughout the house and lawn-free of charge.
• Mattresses: Should you have wishes regarding the strength of the mattresses please let us know.
• Mineral water: 1 bottle in your room upon arrival.
• In addition, massage treatments can be booked for a fee.
• Parking spaces are located behind the hotel – driveway can also be used.
• Payment: bar, debit card, VISA, master card
• Pillow menu: Is available to you in your room when you arrive – other requests are – if possible – met by our girls.
• Reservations: Upon receipt of your booking, you will receive your reservation confirmation.
• Safe – on your guest room and at the front desk.
• Sauna – can be used from 2pm to 9pm to your liking.
• Non-smoking rooms – throughout the hotel.
• Spring water – not examined – the enjoyment of the water is at your own risk.
• If we are to turn on the sauna at a different time-there will be a fee of 12.00 €.
• TV newspaper – in the guest room.
• Telephone – modern direct dial phone.
• Tourist tax: We charge on behalf of the municipality of Malente
• 01.01 . – 30.04. and 01.11 . – 31.12. 1.00€
• 01.05 .-31.10. 2.00 €